Professional Experience
Software Engineering Manager | Bright Health
June 2021 - March 2023
- Successfully led an award-winning, fully remote team of full-stack engineers in a fast-paced startup culture to build a provider-facing prior authorization website and supporting API that queried Utilization Management data through the Microsoft Dynamics 365 Web API
- Fostered a strong engineering culture that emphasized collaboration and code quality across modern web technologies, including TypeScript, Next.js, React, Apollo GraphQL, Node.js, Azure, Docker, and Kubernetes in a CI/CD environment where we shipped code to production an average of once every 11.5 hours while maintaining a 99.9999% uptime with zero rollbacks
- Contributed to peer reviews, deployments, testing, bug fixes, and on-call rotations and directly wrote code to ship several critical features
- Leveraged strong partnerships with product owners, UX designers, and stakeholders to increase user adoption by over 127%, reduce intake staffing by over 51%, save providers and clinicians tens of thousands of hours, decrease UM call volume by over 28%, and save Bright over $5 million in operational costs in 2022 alone
- Conducted regular one-on-ones, engineering roundtables, performance evaluations, and career development discussions with team members contributing to a positive work environment whereby I successfully promoted two of my four direct reports to senior roles within a single year
Web Development Manager | Caleres, Inc.
August 2017 - March 2019
- Led a diverse 10-person team of on-site and 100% remote workers
- Managed and delivered hundreds of projects supporting twelve differently branded e-commerce sites on time and within budget
- Pioneered team-driven processes to foster team cohesion and inclusion; facilitated skill growth through literature, courses, hackathons, mini-challenges, and lunch-and-learns
- Ensured talent growth and retention through objective tracking, performance improvement plans, regular reviews, promotions, awards, and consistent one-on-one meetings with each team member
- Maintained effective resource capacity through long-range and monthly estimating, planning, hiring, layoffs, and active resource management in collaboration with neighboring departments
- Established a cross-functional triage process with UX, QA, product owners, and stakeholders to improve estimation accuracy
- Identified, evangelized, and led initiatives to increase page speed, site security, accessibility, and incorporation of emerging web technologies
Lead Web / Email Developer | Caleres, Inc.
August 2013 - August 2017
- Hired and managed a team of junior developers with daily, one-on-one mentorship, training, and regular performance reviews
- Established and led an ongoing initiative to identify internal inefficiencies, increasing team velocity by over 200% and reducing bugs in production
- Collaboratively established code standards, a peer review process, standard git workflows, and the adoption of modern design tools
- Led the adoption of Agile methodology at Caleres by pioneering the use of Sprints, setting up and training others on tools such as Trello / Jira, and championing a product mindset in IT
- Built several full-stack JavaScript applications to automate development and empower marketing teams to self-generate content
- Migrated platforms between four different Email Service Providers, including Salesforce, Experian's CCMP, CheetahMail, and Yesmail
Web Developer | Caleres, Inc.
June 2011 - August 2013
- Completed thousands of collaborative web and email projects on time across twelve unique brands with impeccable quality
Technological Skills
- TypeScript, JavaScript, React, Next.js, Playwright
- Apollo GraphQL, Node.js, Express, Jest
- Firebase, SQL, Microsoft Dynamics Web API
- Azure, Kubernetes, Docker, Grafana
- CSS, SASS, Styled Components
- Semantic & Accessible HTML
- Figma, Sketch, Photoshop
- Agile, Scrum, Kanban, Jira, Azure DevOps, GitHub
Soft Skills
- Empathetic servant leader
- Team-first mentality
- Self-motivated
- Learns from mistakes
- Inspires confidence in others
- Leads with courageous grit
- Always learning
Fun Facts
- 🎸 Lead guitarist for an indie band
- 🎮 Indie video game developer
- 💾 Started making websites in 1997